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Mail Manager/ Menu FAQ:



This option is where you create and edit, change passwords, forward email to other email accounts, and create auto responders for your Pop3 email accounts. (Quick Note: It is not necessary to create email aliases as your default email account acts as a "Catch All Account. In other words anything@yourdomain.com will be delivered to your default mail account.)

EMAIL

Question: How do I create a new email account?

Answer:

1. Go to http://yourdomain/cpanel -> Add / Remove accounts
2. Click "POP email accounts"
3. Type the username and the password, in the Add POP e-mail account box.
4. Enter mailbox quota (optional)
4. Click "Add"
Account Created

Question: How do I delete an email account?

Answer:

1. Go to http://yourdomain/cpanel -> Add / Remove accounts
2. Click "POP email accounts"
3. Click on the behind the email account name.

Question: How do I reset an email account password?

Answer:

1. Go to http://yourdomain/cpanel -> Add / Remove accounts
2. Click "POP email accounts"
3. Click on the lock symbol, , behind the email account name.

Question: I can't send email via your server. What's wrong?

Answer: Our SMTP servers are configured as secure relays. This means that you cannot simply reference "mail.yourdomain.com" as an Outgoing mail server unless you successfully log in via one of your pop3 accounts at "mail.yourdomain.com' before you try to send. Instead use: yourdomain.com(without the mail. in front of it). This is a mandatory setting to prevent spammers from using our mailservers as havens for unsolicited email. If you are getting a "relaying prohibited" or "disconnected by administrator" error, it means that you haven't logged into the pop3 server at your domain before you tried to send through the smtp server at your domain. To log in, you need to check for mail first.

Question: How do I create email aliases, and how do I redirect them?

Answer: Simply use our online control panel to add these. http://yourdomain/cpanel

Question: How do I access webmail with my browser?

Answer: http://yourdomain.com:2095/ or http:/yourdomain.com/webmail (Replace yourdomain.com with your actual domain name) Log in with the pop account username (Username@domain.com) and password.

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