Mail Manager/ Menu FAQ:
This option is where you create and edit, change passwords, forward
email to other email accounts, and create auto responders for your
Pop3 email accounts. (Quick Note: It is not necessary to create
email aliases as your default email account acts as a "Catch
All Account. In other words anything@yourdomain.com will be delivered
to your default mail account.)
EMAIL
Question: How do I create a new email account?
Answer:
1. Go to http://yourdomain/cpanel -> Add / Remove
accounts
2. Click "POP email accounts"
3. Type the username and the password, in the Add POP e-mail account
box.
4. Enter mailbox quota (optional)
4. Click "Add"
Account Created
Question: How do I delete an email account?
Answer:
1. Go to http://yourdomain/cpanel -> Add / Remove
accounts
2. Click "POP email accounts"
3. Click on the
behind the email account name.
Question: How do I reset an email account password?
Answer:
1. Go to http://yourdomain/cpanel -> Add / Remove
accounts
2. Click "POP email accounts"
3. Click on the lock symbol, ,
behind the email account name.
Question: I can't send email via your server.
What's wrong?
Answer: Our SMTP servers are configured as secure
relays. This means that you cannot simply reference "mail.yourdomain.com"
as an Outgoing mail server unless you successfully log in via one
of your pop3 accounts at "mail.yourdomain.com' before you try
to send. Instead use: yourdomain.com(without the mail. in front
of it). This is a mandatory setting to prevent spammers from
using our mailservers as havens for unsolicited email. If you are
getting a "relaying prohibited" or "disconnected
by administrator" error, it means that you haven't logged into
the pop3 server at your domain before you tried to send through
the smtp server at your domain. To log in, you need to check for
mail first.
Question: How do I create email aliases, and
how do I redirect them?
Answer: Simply use our online control panel to
add these. http://yourdomain/cpanel
Question: How do I access webmail with my browser?
Answer: http://yourdomain.com:2095/ or http:/yourdomain.com/webmail
(Replace yourdomain.com with your actual domain name) Log in with
the pop account username (Username@domain.com) and password.
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